Warning US Airways Travelers: Luggage bags may not be closer than they appear. My colleague Ginger came to visit headquarters from her office in Salt Lake, and instead of sending the luggage on her flight to San Jose CA, they sent it on a flight to San Jose Del Cabo...Mexico. Here's the saga. Fly any other airline, and she would've gotten it in California same day - but she's STILL awaiting her luggage several weeks later, and customer satisfaction didn't seem to be a priority. Lesson learned: fly with folks who passed geography.
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